Accommodation tax & consumer notice
How PIPI Stay applies consumption tax and accommodation tax across the countries and cities we operate in. Select a city to see the rules that apply there.
Prices shown include tax
Room rates displayed at booking are tax-inclusive (they already include the local consumption tax or VAT). Optional paid services — meals, extra cleaning, settlement fees and similar — may have tax added separately as required by law, and are shown as their own lines.
Penang · Malaysia
Sales & service tax (SST) 8%
Displayed room rates already include this tax.
Optional paid services may have this tax added separately as required by law.
Tax treatment of charges
| Charge | Tax treatment | Notes |
|---|---|---|
| Room rate | Tax included | Displayed price is tax-inclusive. |
| Extended stay | Tax added | Taxed as usual, per person per night. |
| Extra cleaning | Tax added | Tax added when charged as an optional service. |
| Meals & food orders | Tax added | Tax added when charged as an optional service. |
| Settlement / service fee | Tax added | Tax added where applicable. |
Accommodation tax
VerifiedCharged per room, per night · Collected with your booking
| Nightly rate tier | Tax amount |
|---|---|
| Tourism tax (foreign guests only) | RM10 |
| Penang local government fee (3-star and below) | RM2 |
| Penang local government fee (4-star and above) | RM3 |
The tourism tax applies to foreign guests only — Malaysian citizens and permanent residents are exempt.
Sources: Royal Malaysian Customs (MyTTx) · Softinn — Malaysia Hotel Tax Guide
Last updated: July 23, 2026(Thu)